It is SouthPack’s mission to establish and continually improve its quality management system by working towards compliance to the requirements of the ISO Q9001: 2000. ISO is an organization that has established an internationally recognized set of standards that measures a company’s quality management system in its application of business practices. At SouthPack we strive to conform to the Q9001 standard, so that we will continuously improve the effectiveness of our quality management system and meet or exceed the expectations of our valued customers.
SouthPack’s Quality Management System Objectives are as follows:
- Create and maintain an environment, which promotes quality awareness and establishes it as a primary objective.
- Enhance our quality assurance system by establishing policies and procedures designed to better determine, achieve, and maintain the required level of product quality and service, and to permanently resolve unacceptable variance in a timely manner.
- Develop and implement means that will effectively empower all personnel with the responsibility and capability to enhance customer satisfaction on a continuous basis.